AT&T Advertising Sucks Complaint
AT&T Customer Complaint
Name: Linda
Complaint: I am a small business owner that was called by a sale person from AT&T. She came to my small mobile home and told me she had a new advertisement deal where when a customer calls us we would be charged a small fee. After a couple of weeks, she called while I was leaving to a job and asked if she could come by to get a little info to run a credit check. I signed some papers and ran off to work. The work I do on my own, I am 50 and a woman and I do work that is hard for a man. The economy has me in a place where I can barley pay my bills. I made around $500.00 per week, on a good week. The salesperson called a week after and told me my credit was not good enough to move forward and I would need a co signer, yet nobody was willing to do that for me at the time. A month or so later I received a bill from AT&T charging me $88 to $49 per call and these people were not even calling for my business. They put around 6 numbers to call forward to my line that used to belong to a medical building and a video store and so on. They sent me a bill for $2,320.00 in one month. I was in shock & I was told they could not move forward. The salesperson also only spoke of the phone book. These numbers were call off the internet. Most of the calls were from out of state. I have spoken over and over to AT&T explaining what happened and they tell me they will look in to it. This has been going on for 7 months, and I never receive a call back. They will not stop billing me. If a customer looks us up in the yellow pages by our name, they find 3 numbers that AT&T has put on there and they send a bill for $49 to $88 per call. I don't sleep anymore I am on the verge of losing what little money and assets I have left. They are blocking people from calling they don't understand all these numbers on yellow pages. I can't pay them I told them this. If I do get a service call, the average price is $65.00 per job and the bills per call are more than that. I guess they think I should pay them to work. I was never told any of this. I sent a cancellation request letter and they signed that they received it on 6 /4/ 2009. I asked them to stop ruining my little Company. They refuse, this is not their Company they have no right to do what they are doing. I was making $500.00 per week now I make around $300 if I'm lucky, thanks to AT&T. I guess they think going after little business's that are already struggling to just feed their families, is good business. It's wrong and I need help I don't have the money to make them stop. I have tried with the Attorney General's office and the Better Business Bureau. I have complete numbers and documents I am hoping someone else is going thought the same problem with AT&T if so please email me at: stopatt@yahoo.com . Thank you and I hope there are still decent people out there that do not prey on destroying what other people have worked so hard for.
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